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Well we bought one of these as a gift for my mum.. we set it up and tested it with nothing in it for a few minutes (to burn off anything left behind during the manufacturing process).

everything was well so we left it to cool down, when returning back to it a few minutes later we found the glass in the door had shattered filling the inside of the oven with glass shards. Not happy.

it has been out of the box for 10 minutes! looking at reviews this does not seem to be a common problem so i guess we are just a one off.

Product or Service Mentioned: Wolfgang Puck Oven.

Reason of review: Bad quality.

Monetary Loss: $246.

Preferred solution: warranty exchange.

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Denver, Colorado, United States #1298239

You are not the only one this happened too. Their customer service is worthless and not very helpful when asked how to get the glass replaced as it happened just a few days after the limited warranty expired. Very disappointing to say the least.

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