Wolfgang Puck
Reviews and Complaints
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Verified ReviewerOnly a few years old and won't work
- It only worked 8 times or so
Preferred solution: Let the company propose a solution
Pressure oven
- Dont buy it
- Uneven cooking
- If it worked at all to cook in
Preferred solution: Let the company propose a solution
Skillet warranty
Awful Customer Service (Warranty Dept)
It looks like Wolfgang Puck is more worried about selling products and presenting a beautiful fake face on TV than satisfying customer needs. I have been dealing with their new customer service company for over 6 months, trying to get a replacement for a defective item purchased thru HSN.
They take long time to respond and when they do, they always find lousy excuses; the item is never in stock, but when it is, they only receive a few and never get to me on their apparent long list. I'm very disappointed and would not recommend anyone to get Wolfgang Puck's products nor I will ever consider buying one again after being a loyal customer for long time. There are much better options in the market, companies that really stand behind their products and strive for customer satisfaction (post-sale), like Curtis Stone, whose products are exceptional and would a problem arise, they respond right away.
Extremely satisfied with them. In the meantime, I'll keep waiting and see if I could possibly get my new spice mills by Christmas.
- Awful warranty service
Preferred solution: If you do not have the subject item, give me the option to select another item of same/similar price. I suggested that in the past, but you refused to do it.
Very bad service
Safty Questions on oven
Preferred solution: Let the company propose a solution
STOPPED WORKING.
Still have not received manual i purchased
Preferred solution: Deliver product or service ordered
The aluminum that hold the pot handle is deteriorating
- I loved it while it worked
- Malfunctioned and no where to call or contact for warranty
Preferred solution: Replace the pots
Oven stopped heating
- Too expensive to stop working so soon
Preferred solution: Replace my pressure cooker
Stainless steel pans all food stick to pans
Oven stopped working
- Oven until it stopped working
Preferred solution: Let the company propose a solution
Why I can't talk to someone about my pressure cooker
Problem with pressure cooker818648****
Why would a celebrity lend his name to such an inferior product?
- Rice cooker stopped working after only 8 to 10 uses
Preferred solution: Let the company propose a solution
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I agree the two bolds that hold the handle is all corroded,think that is going in the food.also it leaks water all over my stove.