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Updated by user Jan 08, 2013

I sumitted a complaint to the Better Business Bureau regarding WPhousewarea and the company DID NOTt respond, Weeks after the BBB closed the case I received a check from WPHOUSEWARES.COM for the requested amount. They did not include an explanation or apology. I WILL NEVER BY ANOTHER WOLFGANG PUCK PRODUCT!

Original review posted by user Nov 22, 2012

I ordered a replacment bowl and lid for my Wolfgang Puck food processor. The bowl does not fit with the lid (nordoes it work with my old lid).

I sent three e-mails explaining the issue and none were answered, so I called the business, WP HOUSEWARES. They want me to pay to return faulty bowl. They refuse to send correct product or to refund my money. They will not let you talk to a supervisoror someone with more autority.

They tell you they will have someone call you. No one ever calls back. The last time I called I was told NOT to call back! I contacted Better Business Bureau and WPHOUSEWARES.COM has ignored their inquiries.

WPHOUSEWARES.COM STANDS FOR WOLFGANG PUCK.

THIS IS WERE YOU HAVE TO PURCHASE REPLACEMENT PARTS. BE CAUTIOUS WITH THIS COMPANY!

Monetary Loss: $20.

Location: Chicago, Illinois

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i have had nothing but trouble out of my pressure cooker. They replaced the handle grip already and now it has broken again.

They wanted me to take the lid apart and replace the handle and I told them I was not comfortable doing this. The shipping was almost 16.00 and it was their bad product.

I would not recommend any of their products to anyone. I bought mine on HSN and they would not talk to me about it and sent me onto Wolfgang.

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