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1.5 Based on 9 reviews
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  • Customers like
    • Fast delivery 1
  • Customers don't like
    • Customer service attitude 3
    • Ignore customers 1
    • Inferior food processor and poor customer service 1

Bought a 18 piece set have only had 3 months. The nonstick fry pan is bubbling up and coming off.supposed to be one of the best.by doing this, it is obviously not. Add comment

junk have reversible grill work 6 month the thermostat went bad findlay replace new one put in same trouble return the grill to repair shop in hollywood 8 month go by same ***, stop working use maybe 1 month out of 8 still look like brand new .Never buy another Wolfgang Puck product again. first buy from on line paid to send to Hollywood in Fl wait 2 month to be replace, nd 6 month same *** stop... Read more

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I bought their pressure oven, I was watching them on TV and the man said it will cook up to 14 lbs. Turkey, so I bought 13.5lbs. It didn't fit. Tried to push it in but no luck. I got excited for the product cuz it will only take 49 minutes to cook Turkey. I e-mailed the company and she was giving me excuses, and blowing me off. I answered all of her questions and she hasn't come back to me yet.... Read more

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I received a Pressure Cooker as a gift and the external housing melted. I called HSN who advised me to contact WP Customer Service. Every time I've called, I have been placed on hold for at least 45 minutes. The two times someone answered, it was the same, very rude woman. She yells and screams although I have asked her repeatedly to not speak to me in such a tone. When I have asked for a... Read more

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45 minutes on hold then someone picked up and HUNG UP. Called back and another 25 minutes on hold before this rude little spic *** spoke to me like she was scolding me then she stated the 800 number I just called and hung up on me. This is an awful company. What a *** operation. Go *** yourself Wolfgang. Don't buy. Don't buy. Don't buy. Also... they charge you practically the cost of the pot to... Read more

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Customer service terrible! Rude reps and telephone wait time extremely long. Had to call back several times to reach a live person and when I finally did, they were so rude. Wanted to change delivery method as FedEx cost was more than item ordered. When I called back, I was told to call back the next day. I will hesitate to ever order anything again from Wolfgang Puck. Mr. Puck needs to... Read more

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Purchased the pressure oven it stopped working in two months called customer service was on hold for over a hour never anwsered !!!!!! never again horrible customer service bad products beware !!!!! Add comment

I will never again buy a Wolfgang Puck product. I have a Food Processor Model # CCFP0010 that has a slicer disk that slices off the bottom part of the Feeder Tube on the processor lid. Bits of plastic fall into the sliced food which is dangerous. Wolfgang Puck Customer Service phone takes almost 30 minutes in the *** to answer and then the young women who answered my call says they have no... Read more

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Purchased a Wolfgang Puck Grill through HSN...It worked for 14 months and then just stopped. Would not heat or do anything. Called HSN and was told the problem has to be dealt with the PUCK company. Called PUCK and was told the warranty had expired so they can only sell me another grill. When I asked why I would want to buy another product from them after the poor performance of this one,... Read more

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Review about Wolfgang Puck Cookware Set from Fairburn, Georgia
1 of 2

After receiving a set of pots and pans. The small pot seperated from the pot after owning for less than 3 weeks. There customer service tells me to get a replacement of a this item I will have to pay 12.95. FOR A GIFT. MOT ONLY THAT THEY WERE RUDE DISRESPECTFUL AND CONSIDING. I WILL NEVER EXCEPT AGIFT OR BUY ANY WOLFGANG PUCK PRODUCTS AGAIN. Read more

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