Wolfgang Puck
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Wolfgang Puck Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wolfgang Puck has 1.8 star rating based on 182 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Wolfgang Puck to a friend or colleague.
- Rating Distribution
Pros: I loved it while it worked, Loved it while it worked, Oven until it stopped working.
Cons: Too expensive to stop working so soon, Product quality and customer service, Extremely poor customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wolfgang Puck has 1.8 star rating based on 182 customer reviews. Consumers are mostly dissatisfied.
25% of users would likely recommend Wolfgang Puck to a friend or colleague.
- Rating Distribution
Pros: I loved it while it worked, Loved it while it worked, Oven until it stopped working.
Cons: Too expensive to stop working so soon, Product quality and customer service, Extremely poor customer service.Recent recommendations regarding this business are as follows: "I would buy them again great product", "Great Food! Management - not so great!", "DON"T BUY WOLFGANG PUCK OVENS! PISSED IN AR.", "Do not purchase product until you have researched whether or not this issue has been resolved.", "Beware".
Most users want Wolfgang Puck to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Wolfgang Puck Reviews
"I love my these pots"
I purchased my set at QVC around mid 2008. I have a 2 qt. sauce pan 28-10 stainless it leaks around the handles. What can I do to fix it? User's...
"Complain"
I complained now I have to pay more to get help. Instead I go to social media and let millions hear my problems with a scam of your restaurant
Complain
Manual
Preferred solution: An owners manual
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I love my these pots
- Great products
- I think you should advertise more of your product
Preferred solution: I would like to fix this pot if possible
User's recommendation: I would buy them again great product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Manchester, England
Disappointment at the Maui Restaurant
Aloha Mr. Puck,
Last night, we went to dinner at your Maui restaurant where I actually had the opportunity to meet you once.
We go often as we love the food! We are moving to Las Vegas in January and leaving the island. Our friends gave us gift certificates to the Four Seasons. After a wonderful dinner, we ordered the cookie tray for dessert.
On it, we received two burnt choccolate chip cookies. We told our waitress who apologized and said that she would get us another
order of the chocolate chip cookies. They came to us also burnt.
We then presented the gift cards to the waitress who had to get the manager. Her name was SaraRose Pinter.
She had to go to the Front desk to take care of us so it would be a wait. Not a problem. When she came back, she gave us the papers that should the gift certificates were $300 each and our dinner was $293. She said she couldn't help us and needed to charge my credit card that I gave her if the amount on the cards was not enough.
This is not our plan as we wanted to eat in our favorite restaurant one more time and use the gift certificates. I let her charge my card after telling her that this was very disappointing. She said that there was nothing she could do. Didn't offer us a drink, comp our meal, give us a gift card - nothing.
As a business owner, I certainly wouldn't have handled the situation like that. I then went to the front desk and they told me she did not come to see them at all! They immediately took all the information and were going to refund my payment and take it off of the gift cards.
Unfortunately, my entire evening was spoiled as well as my wonderful thoughts about Spagos. This is not how you treat clients - especially local ones who do return.
Much Aloha,
Peggy Temple
- Great food and great waiters and greeters
- Poor management
User's recommendation: Great Food! Management - not so great!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Mississauga, Ontario
My Wolfgang Puck 1700 watt 23 litre stopped working
Somerville, Massachusetts
Parts for pressure cooker
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Kitchentek pressure oven malfunctioning
Preferred solution: Fix the problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I need to know how to return it.
User's recommendation: DON"T BUY WOLFGANG PUCK OVENS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! PISSED IN AR.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sterling Heights, Michigan
No Response on Warranty
User's recommendation: Beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Products keeps breaking
Preferred solution: Full refund
User's recommendation: Do not purchase.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Very dissatisfied
I am writing to state that I was so excited to get my Wolfgang Puck Air fryer a couple of months ago and have used it regularly since the day I got it. The food comes out much healthier and more tasty and I have bragged about your product to many friends and family members and a few of them have purchased one since I recommended mine.
Now after only one and a half months the whole bottom of the air fryer is peeling off the teflon and the timer no longer works and the front handle plate comes off every time I pick it up. This is so very disappointing as I saved for some time to be able to get this air fryer as I struggle financially and with the product being a "Wolfgang Puck" product I was very confident that it would be of better quality.
Needless to say I will no longer recommend this product.
Respectfully,
Michelle Byerly
216-972-****
michelleb@***.com
- It does not last and is not ideal for regular use
Preferred solution: Having a replacement fryer sent would be ideal perhaps a newer model that may be built better to last
User's recommendation: Do not purchase this product if you want something that lasts
Same here
Palo Alto, California
Eldery friends and public safety.
Yesterday I had a very unusual experience I feel I should share. I was making soup and when the water began to boil I tried to take the lid off but the handle broke out of the glass lid surrounded by broken glass that began falling and then the entire lid shattered like broken windshield glass with about a dozen tiny pieces of glass sticking to my glasses I don't usually wear.
It brushed off easily but I don't think it would have brushed out of my eyes. Thank you dear Lord for your protection. My pots and pans are made by Wolfgang Puck. I have had them a long time and never heard of this.
The fumes made me sick and the smell still lingers. Didn't know glass would create an odor. I think I will throw out the rest of the lids and look for something that does not shatter.
Posted for a friend. Please contact me at dorenearena1960@***.com I consider this a public safety issue!
Is there a lifetime warranty? PLEASE honor it!!
Thank you!
User's recommendation: Do not purchase product until you have researched whether or not this issue has been resolved.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sterling Heights, Michigan
No Response
User's recommendation: Be careful...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kitchener, Ontario
Replacement parts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Pressure Oven
- I love wolfs products
Preferred solution: Pressure Oven
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I need an Part for my food processor
Preferred solution: PDF of the parts manual
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Are you saying you had two gift cards each worth $300? What was the reason they could not be used?
Yes, they totaled $600. The manager said that she couldn't get the money from the Four Seasons as Spago's rents there.
However, when I went to the front desk, I found out that she didn't even go to speak with them. They helped me right away.
I understand. She was obviously lying. If what she claimed was true, she would have known and didn’t need to go check.
Was there no money on the gift certificates? Did your bill exceed the amount that was on there, leaving you just a small balance to pay?
Why were you expecting expensive meals be comped or gift cards to be given?
Did you not eat the food and enjoy it? I know you mentioned 2 burnt cookies, but that doesn't translate into comped meals and gift cards.
There was $600 on the gift cards and our bill was $293. If you read my whole review, I did mention that the food was delicious. As far as comping the meal, I was trying to think of some ways she could have handled the experience better rather than saying she couldn't help us and walk away.